Muriel Katz, COO
Chief Operating Officer, Muriel Katz, has over 30 years of experience on the administrative and management side of the entertainment industry. Her extensive and in-depth knowledge and understanding of the industry and non-union labor regulations, as well as the SAG-AFTRA, ACTRA, AFM, DGA, and IATSE contracts, are the foundation on which she has built successful operations and technology initiatives to provide best in class service to clients throughout her career.
Muriel started in the entertainment industry in 1985 when she joined Shelley Duvall’s company, Platypus Productions, as a production accountant for the award-winning series, Faerie Tale Theatre, one of the first programs to debut on a cable network. With tight budgeting and production schedules, Muriel saw firsthand how good business management supports and facilitates the creative process, which became a guiding principle of her career.
In 1994, Muriel moved into production payroll services, managing operations for the commercial talent payroll division at Media Services and five years later at Cast & Crew. Working together with the head of the division, Muriel contributed to the growth of the department at each of these companies by overseeing improvements in workflows, and operational efficiencies as well as developing staff training programs. In her capacity as Operations Manager during this time, she also worked extensively with the IT departments to build and improve the talent payroll technology to support the needs of clients and staff in delivering payroll and managing the data.
Muriel joined TEAM Services (later re-named The TEAM Companies) in 2003 as Manager of the Commercials Division where her expertise in the union contracts and non-union labor rules, as well as the operational aspects of talent payroll, were an invaluable asset to the company’s growth and operations. During her tenure, the division grew from 12 employees to 55, opened an additional office in the Midwest to provide services to a growing client base in the region, and realized a tenfold increase in gross revenue over the next twelve years.
In addition to managing the division’s growth, Muriel also oversaw the development of regularly scheduled staff and client training programs, an extensive library of knowledge and informational resources, the implementation of new workflows and processes that contributed to improving accuracy and efficiency, as well as establishing departmental compliance and client service standards. Muriel’s responsibilities also included working with the company’s IT department to integrate automation capabilities with operational needs and proactively adapt to new platforms, capabilities and user needs, as well as staying abreast of union and regulatory requirements that necessitate technology solutions. In this capacity, Muriel initiated and oversaw technology projects and user acceptance testing for many initiatives including the company’s online client system, as well as the Affordable Care Act and mandatory sick leave documentation and programming. Muriel was promoted to Executive Vice President of Talent & Production in recognition of her many accomplishments and contributions to the company’s growth, collaborative corporate culture, and excellence in client service and operations standards.
Muriel left The TEAM Companies in January of 2017 to assume the position of Executive Vice President of KLH, Ltd., a Talent Management company based in Chicago, Illinois, specializing in union signatory services. Her focus at KLH was to update processes and develop work-flows and procedures to ensure compliance with union rules. Later in the year, she was recruited to join 7 Miles Global as Chief Operating Officer. Muriel brings her extensive knowledge and expertise as well as her considerable management skills to her role as COO for 7 Miles Global.
The hallmarks of Muriel’s management style are her commitment to collaboration, compliance and best practices, her dedication to client service, her skill in strategic planning, her facility in problem-solving, managing staff, and her foresight in building for and embracing new technologies to meet regulatory as well as user and technical requirements. She has consistently stepped up, taken initiative, and delivered results throughout her career.
Muriel is based in Los Angeles, California.